fobizz | 101skills GmbH
Rostocker Str. 68
Basic information on data processing and legal basis
- The terms used, such as “personal data” or their “processing” we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).
- The personal data of users processed within the scope of this online offer includes inventory data (e.g., names and addresses of customers), contract data (e.g., services used, names of clerks, payment information), usage data (e.g., the web pages visited on our online offer, interest in our products) and content data (e.g., entries in the contact form).
- The term “user” includes all categories of data subjects. They include our business partners, customers, interested parties and other visitors to our online offering. The terms used, such as “user”, are to be understood as gender-neutral.
- We process users’ personal data only in compliance with the relevant data protection provisions. This means that the user’s data is only processed if there is a legal permission. I.e., in particular if the data processing is necessary for the provision of our contractual services (e.g. processing of orders) and online services, or is required by law, or if the user has given his consent, as well as on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation and security of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO, in particular when measuring reach, creating profiles for advertising and marketing purposes, and collecting access data and using third-party services.
- We point out that the legal basis of the consents is Art. 6 para. 1 lit. a. and Art. 7 DSGVO, the legal basis for processing for the fulfillment of our services and implementation of contractual measures Art. 6 para. 1 lit. b. DSGVO, the legal basis for processing to fulfill our legal obligations Art. 6 para. 1 lit. c. DSGVO, and the legal basis for processing to protect our legitimate interests Art. 6 para. 1 lit. f. DSGVO is.
- We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.
Disclosure of data to third parties and third-party providers
- Data is only passed on to third parties within the framework of legal requirements. We only pass on user data to third parties if this is necessary, for example, on the basis of Art. 6 para. 1 lit. b) DSGVO is necessary for contractual purposes or on the basis of legitimate interests according to. Art. 6 par. 1 lit. f. DSGVO in the economic and effective operation of our business.
- Where we use subcontractors to provide our services, we take appropriate legal precautions and corresponding technical and organizational measures to ensure the protection of personal data in accordance with the relevant legal requirements.
- If content, tools or other means from other providers (hereinafter collectively referred to as “third party providers”) are used within the scope of this data protection declaration and their named registered office is located in a third country, it is to be assumed that a data transfer to the third party providers’ countries of domicile takes place. Third countries are countries in which the GDPR is not directly applicable law, i.e. basically countries outside the EU, or the European Economic Area. The transfer of data to third countries takes place either if there is an adequate level of data protection, user consent or otherwise legal permission.
Provision of contractual services
- We process inventory data (e.g., names and addresses as well as contact data of users), contract data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services pursuant to. Art. 6 par. 1 lit b. DSGVO.
- As part of the registration process, users are provided with the required mandatory information. The user accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data with regard to the user account will be deleted, subject to their retention for reasons of commercial or tax law. Art. 6 par. 1 lit. c GDPR necessary. It is the responsibility of the users to back up their data prior to the end of the contract in the event of termination. We are entitled to irretrievably delete all of the user’s data stored during the term of the contract.
- Within the scope of registration and renewed logins as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as those of users in protection against misuse and other unauthorized use. In principle, this data will not be passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with the German Data Protection Act. Art. 6 par. 1 lit. c GDPR.
- We process usage data (e.g., the web pages visited on our website, interest in our products) and content data (e.g., entries in the contact form or user profile) for advertising purposes in a user profile, e.g., to display product information to users based on the services they have used to date.
- When contacting us (via contact form or e-mail), the user’s details are used to process the contact request and its handling in accordance with the German Data Protection Act. Art. 6 par. 1 lit. b) DSGVO processed.
- User information may be stored in our Customer Relationship Management System (“CRM System”) or comparable inquiry organization.
Comments and contributions
- When users leave comments or other contributions, their IP addresses are stored on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO stored for 7 days.
- This is done for our security, in case someone leaves illegal content in comments and posts (insults, forbidden political propaganda, etc.). In this case, we ourselves may be prosecuted for the comment or post and are therefore interested in the identity of the author.
Collection of access data and log files
- We collect data on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
- Log file information is stored for security reasons (e.g. to clarify acts of abuse or fraud) for a maximum of seven days and then deleted. Data whose further retention is required for evidentiary purposes is exempt from deletion until final clarification of the respective incident.
Cookies & Reach Measurement
- Cookies are pieces of information that are transmitted from our web server or third-party web servers to users’ web browsers, where they are stored for later retrieval. Cookies may be small files or other types of information storage.
- We use “session cookies”, which are only stored for the duration of the current visit to our online presence (e.g. to enable the storage of your login status or the shopping cart function and thus the use of our online offer at all). In a session cookie, a randomly generated unique identification number is stored, a so-called session ID. In addition, a cookie contains information about its origin and the storage period. These cookies cannot store any other data. Session cookies are deleted when you have finished using our online offer and log out or close the browser, for example.
- If users do not want cookies to be stored on their computer, they are asked to disable the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
- As a website operator that uses Visitor Analytics to measure reach, depending on the level of data protection we have activated, we may process information about the device you use and its characteristics, information about technical characteristics of the website visit, the number of page visits, and statistically relevant behaviors of our visitors on the website. The Platform does not use the collected data to identify individual users or to match the data with additional information about an individual user.
- Depending on the location from which you access our website, Visitor Analytics may not collect any information about the device you are using due to our technical settings.
- We offer on our website the possibility to subscribe to our newsletter. After registration we will inform you regularly about the latest news on our offers. A valid email address is required to subscribe to the newsletter. To verify the e-mail address, you will first receive a registration e-mail, which you must confirm via a link (double opt-in). If you subscribe to the newsletter on our website, we process personal data such as your e-mail address and name on the basis of the consent you have given us. The processing is based on the legal basis of Art. 6 para. 1 letter a DSGVO. You can revoke your consent at any time with effect for the future, for example via the “unsubscribe” link in the newsletter or by contacting us via the channels mentioned above. The legality of the data processing operations already carried out remains unaffected by the revocation.
- When registering for the newsletter, we also store the IP address and the date and time of registration. The processing of this data is necessary in order to be able to prove that consent has been given. The legal basis arises from our legal obligation to document your consent (Art. 6 para. 1 letter c in conjunction with Art. 7 para. 1 DSGVO).
- We also analyze the reading behavior and opening rates of our newsletter. We evaluate the data generated by the delivery and retrieval of our e-mails in aggregated and anonymized form (delivery rate, open rate, click rates, unsubscribe rate, bounce rate, visits, completions) in order to measure the use and success of the e-mails. The legal basis for the analysis of our newsletter is Art. 6 para. 1 lit. f DSGVO and the processing serves our legitimate interest in optimizing our newsletter. You can object to this at any time by contacting one of the above mentioned contact channels.
- On the other hand, we also evaluate the data generated when you retrieve and use these e-mails (time of opening, hyperlinks clicked on, documents downloaded) as well as movement data on downstream websites on a personal basis in conjunction with your e-mail address in order to send you individualized information in the future on this basis as well, which takes your interests and needs into account in the best possible way. We use the anonymous and personal data collected to provide you with personalized content and individualized information in our promotional e-mails and downstream websites. The legal basis for data processing in the context of e-mails is Art. 6 para. 1 letter a DSGVO. You can revoke your consent at any time with effect for the future, for example via the “unsubscribe” link in the newsletter or by contacting us via the channels mentioned above.
- For the management of subscribers, the dispatch of the newsletter and the analysis, we use the service Brevo (formerly Sendinblue), Sendinblue GmbH. Your e-mail address is therefore transmitted by us to the service provider. If you do not want your data to be processed by this service provider, you should not subscribe to or unsubscribe from the newsletter.
Integration of third-party services and content
- Within our online offer, we use content or service offers of third-party providers on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) content or service offers from third-party providers in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as “content”). This always assumes that the third-party providers of this content are aware of the IP address of the user, since without the IP address they would not be able to send the content to their browser. The IP address is thus required for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be combined with such information from other sources.
- The following presentation provides an overview of third-party providers and their content, along with links to their privacy statements, which contain further information on the processing of data and, in part already mentioned here, opt-out options:
- If our customers use the payment services of third parties (e.g. PayPal or Sofortüberweisung), the terms and conditions and privacy notices of the respective third-party providers apply, which are available within the respective websites, or transaction applications.
- We use the HubSpot online service as a CRM to organize contacts. For this purpose, data is stored on the servers of the software partner HubSpot. Provider of this online service is HubSpot HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland:
- Users have the right, upon request and free of charge, to obtain information about the personal data we have stored about them.
- In addition, users have the right to rectify inaccurate data, restrict processing and erase their personal data, if applicable, to exercise your rights to data portability and, in the event that unlawful data processing is suspected, to lodge a complaint with the competent supervisory authority.
- Likewise, users can revoke consent, in principle with effect for the future.
- The data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention obligations. Unless the users’ data is deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to user data that must be retained for reasons of commercial or tax law.
- According to legal requirements, the storage takes place for 6 years in accordance with § 257 para. 1 HGB (commercial books, inventories, opening balances, annual financial statements, commercial letters, accounting vouchers, etc.) and for 10 years in accordance with § 147 para. 1 AO (books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.).
Right of objection
- Users may object to the future processing of their personal data in accordance with the legal requirements at any time. The objection can be made in particular against processing for purposes of direct advertising.